Internet Explorer, Setting up a new identity Options

[Grandad]

I am trying to set up an identity for my wife in Internet Explorer 6. My ISP is ntlworld and I have set up an account for her and obtained an email address.

I have set up an identity for her in IE but when I log her identity on I get an error message saying that 'POP address ntlworld cannot be found' even though I am already logged on.

She thinks I'm a real duffer 'cos I told her it would be easy to set up an email address for her so I'd be grateful for any help in saving my reputation.

[Paul]

Don't know if this link helps, but it's a start
http://www.ntlworld.com/help/oe.htm#multi

[Grandad]

Thanks Paul, unforutately it doesn't help. When I go through the steps mentioned I get an Internet Connection wizard which asks for the outgoing and incoming servers, that's where I enter 'ntlworld' its accepted but as I said the error messaged then tells me it cannot be found.

I wonder if that's where I'm going wrong.

P

[Grandad]

Success.

Thanks Paul, your info did help in the end.

I was entering "POP3.ntlworld" instead of "pop.ntlworld.com" but now it all works.